Home Care 101
What to look for in a home health agency
If you or a family member need in-home services, you should ask a few important
questions about any agency or caregivers you consider such as:
- Are the caregivers employees of the home health agency or merely independent
contractors?
- Is the staff bonded and insured by the agency or independently?
- Are caregivers paid through the agency or directly by the patient after
each visit?
- Who pays the caregivers’ taxes?
- Who’s responsible if the caregivers are injured in your home –
the agency or the patient/family?
- Is there a registered nurse on call 24 hours a day, seven days a week
for emergencies?
- Does the agency conduct FDLE background and reference checks, drug testing
and skill competency levels of its caregivers?
- Will the agency automatically provide another caregiver if the one scheduled
can’t come?
- Does the agency offer training and continuing education to its caregivers?
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